Account & Data Deletion

Effective date: January 6, 2026 · Last updated: January 6, 2026

You can delete your DAYO Court account and all the personal information we hold about you at any time. There are two ways to request it: directly inside the app, or by sending us an email.

Option 1 — Delete from the app

Open Settings

Launch DAYO Court and tap the Settings tab.

Log out

Scroll to the bottom and tap Log out.

Request deletion

From the login screen, email dayo.ph.it.services@gmail.com from the same address you registered with. We will permanently delete your account and associated data within 14 days.

Option 2 — Email us

If you cannot open the app, email us from the address you registered with. We will verify the request, delete everything, and confirm.

Email us a deletion request

What we delete

Permanently removed within 14 days:

Your account record (name, email, phone, profile photo, barangay, sports, position).
Your saved payment numbers (GCash, Maya / PayMaya).
Your Facebook page link and any other social profile fields.
All court listings you created — including photos, prices, addresses, and pinned locations.
All leagues you organized and all club applications tied to them.
Your in-app conversations with players (text and uploaded images).
Push notification tokens linked to your devices.

What we may retain

A small subset of information may be retained for a limited period after deletion, only when we are required to keep it:

Operational and security logs (anonymized request logs, audit trails) may be retained for up to 90 days to investigate fraud or abuse, then permanently deleted.
Information we are legally required to retain (e.g. tax records, court orders), kept only for as long as the law requires.

None of the retained information is used to contact you or to make decisions about you after deletion.

About messages with players

When we delete your account, your messages to players are removed from your side. However, players may still see their own messages in their inbox until they delete those threads as well. This is consistent with how most messaging apps work — we cannot delete another user's local copy of a conversation.

If you sign in with Google

Deleting your DAYO Court account does not delete your Google account. It only revokes the connection between DAYO Court and Google. You can also revoke the DAYO Court app's access to your Google account at any time at myaccount.google.com/permissions.

Questions

If you have any questions about this process, contact us at dayo.ph.it.services@gmail.com.